P.F. Chang's Warns Customers of Data Breach

The restaurant chain is investigating possible theft of customers' debit and credit card information.

Customers who have eaten at P.F. Chang's restaurants across the country, including the Atlanta area locations, could be victims of a data breach. File|Patch
Customers who have eaten at P.F. Chang's restaurants across the country, including the Atlanta area locations, could be victims of a data breach. File|Patch

P.F. Chang’s China Bistro is investigating a possible security breach involving credit card and debit card data from its customers.

Data security blogger Brian Krebs reported the cards were used at P.F. Chang’s locations nationwide between March and May 19 this year.

"P.F. Chang's takes these matters very seriously and is currently investigating the situation, working with the authorities to learn more. We will provide an update as soon as we have additional information," said Anne Deanovic, a spokesperson for P.F. Chang’s.

The restaurant chain is based in Scottsdale, Ariz., and has five Atlanta area locations: Hartsfield Jackson Airport in Atlanta; Cumberland Mall in Atlanta; Perimeter Area, 500 Ashwood Pkwy. in Dunwoody; 7925 N. Point Pkwy. in Alpharetta; and the Mall of Georgia in Buford.

Until more information is released, residents who have eaten at the restaurant and paid with a debit or credit card should monitor their bills, bank statements and credit reports. 

The Atlanta Business Chronicle shared this statement from Rick Federico, the CEO of P.F. Chang’s:

"On Tuesday, June 10, P.F. Chang’s learned of a security compromise that involves credit and debit card data reportedly stolen from some of our restaurants. Immediately, we initiated an investigation with the United States Secret Service and a team of third-party forensics experts to understand the nature and scope of the incident, and while the investigation is ongoing, we have concluded that data has been compromised. 

At P.F. Chang’s, the safety and security of our guests’ payment information is a top priority, Therefore, we have moved to a manual credit card imprinting system for all P.F. Chang’s China Bistro branded restaurants located in the continental United States. This ensures our guests can still use their credit and debit cards safely in our restaurants as our investigation continues.

We have also established a dedicated public website, pfchangs.com/security, for guests to receive updates and answers to their questions.

Because we are still in the preliminary stages of our investigation, we encourage our guests to be vigilant about checking their credit card and bank statements. Any suspected fraudulent activity should be immediately reported to their credit card company.

We sincerely regret the inconvenience and concern this may cause for our guests."

Lone Stranger June 13, 2014 at 03:19 PM
Fred Farkel warns consumers of PF Changs food and prices. Plus if your data got nabbed then you really got screwed.
Fatkat June 14, 2014 at 12:26 PM
PF changs SUX!!!!!!😖
Pam J July 11, 2014 at 05:24 PM
I learned sometime back that you should never give a server your debit card and let them walk away with it. Never.


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