Georgia Drivers License Wait Times Now Available Online

Customers can check wait times at any of the state's license renewal centers.

The Georgia Department of Driver Services has launched an online tool to help people deal with potentially long wait times.

Customers can now check the average wait times online before visiting any of the state's 64 customer service licensing centers, according to a DDS news release.

-- What conditions have you experienced with license renewal? Share your stories in the comments below.

On the Wait Time Information page, customers will find the average expected wait time legend, according to the release. It utilizes green, yellow and red colors and symbols to rate the days of the week and hours for receiving service.

The graph lists the center's hours of operation by days of the week and displays the color codes. Wait times for nearby centers may also be displayed for a side by side comparison.

The data is compiled from two weeks of each location’s average wait time and is refreshed regularly. The times are published for comparison purposes only and may not reflect the actual wait times you experience.

The wait times can be accessed directly at www.dds.ga.gov/cscwaittimes, or by each center's street address on the main DDS website.

Customer frustration over long wait times were common after new regulations for license renewal went into effect on July 1, 2012.

art mayes November 19, 2012 at 08:02 PM
That they need to have a web site dedicated to the length of time needed to renew a drivers license tell you how ridiculous the new system really is. Fix the problem don't give a website that verifies how bad it is.
Crystal Huskey (Editor) November 19, 2012 at 08:55 PM
This is true. It was a long enough wait without the new system.
Tom Witts November 19, 2012 at 10:27 PM
As it happens i had to renew my license this year and last Friday I went to Lawrenceville. I walked in at 11:55 and walked out with my new temporary license @ 12:45. However, I had all my documentation, and your not told whether you have the right docs until they are ready to issue the license. Here's how my time was spent. i walked in got a clipboard and pen and got in line for 20 minutes. At that time I was given a number by the front clerk and told take a seat. Sat for 20 minutes when I was called to a window. The girl looked over my documents, did a lot of typing, took my picture and gave me my license. (10 minutes), Tom Witts


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