Firestone Complete Auto Care
770-979-2595
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Firestone Complete Auto Care, located on Main Street West (Highway 78) Snellville, provides tire replacement and auto maintenance and repair service.
Tires are available for all major makes of car and include Firestone, Bridgestone, Primewell and Leman brands. The business can provide maintenance services for brakes, driveshafts, exhaust systems, fuel lines, intake and exhaust valves, steering gears and linkage, suspension, filters and fluids. Firestone can also repair brakes, steering, suspension, engines, starters, alternators and air conditioning systems.
- Hours: Mon - Fri, 7am - 7pm; Sat, 7am - 6pm; Sun, 8am - 5pm
- Handicap Accessible: Parking
- Founding Date: 1926
- What makes this community special?: Firestone recycles 75 percent of the waste product generated in its stores, including tires, fluids and used automotive products, and will recycle old engines brought to the store by members of the public.
- Payments accepted: American Express, Cash, Debit Card, Diner's Club, Discover, MasterCard, Visa
- Products: Tires, automotive service and repair
- Associations/certifications: ASE Certified
- Parking: Free lot
- Auto repair services: Engine performance & diagnostics, Inspections, Oil/lube/filter changes, Tires, Wheels
- Body shop services: Wheel replacement
- Loaner cars: No
- Vehicle pick-up: No
- Vehicle drop-off: No
- Brands: Firestone, Bridgestone, Primewell and Leman, among others.
- Services: Alignment, Flat repair, Rotation and balance, Shocks and struts, Wheels, Winter tires
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Reviews (1)
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Terrible ethics! My husband and I used them a few times and they seemed okay, but today they tried to pull a scam on us that made me so angry that I had to post this review so others won;t get ripped off like they tried to do to us. We purchased 4 new tires from this store on Hwy 78 in Snellville, for our Subaru. That went fine: we got a great deal and used an online coupon as well. However, when we went to start our Subaru, it would start but not stay cranked. Gee, that's weird: it ran fine when we brought it in....oh, but not to worry, said Firestonem they would give us a free diagnosis and see what the problem was. Later they call and tell us that we need a new vaccum hose and other repairs totaling $586. Smelling a rat, we told them "No, thank you" and had the car towed to Holden Automotive just down the street, where they saw that the vaccum hose had been mysteriously dislodged, which was why the car would not stay cranked. They put it back into place and the car ran FINE. So my husband went back to the Firestone stoe and complained, so they say that they will credit him the tow truck charge, but we'll see. I also called corporate and made a formal complaint to their customer service department and have a case number, and the district manager is supposed to cal me back, but in any case, it just goes to show you that this place is one to avoid from now on. They aren't even smart about their scams, either.