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Southeast Urgent Care

Southeast Urgent Care is a medical care and testing practice staffed by board-certified physicians. Its services include physicals, vaccinations, flu vaccines, audiometer tests, health screenings, drug screenings, school and sports physicals, asthma c Flag as Inappropriate

67% Were impressed
Southeast Urgent Care is a medical care and testing practice staffed by board-certified physicians. Its services include physicals, vaccinations, flu vaccines, audiometer tests, health screenings, drug screenings, school and sports physicals, asthma care, UTI care, blood sugar checks, X-rays and EKGs. 
2118 Scenic Hwy N, Snellville, GA 30078
(770) 558-6017
  • Hours: Mon - Fri, 9am - 9pm; Sat, Sun, 10am - 6pm
  • Fax: 770-558-6776
  • Website: http://www.southeasturgentcare.net
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Southeast Urgent Care June 27, 2013 at 09:33 pm
We do apologize for this misunderstanding. We do not handle handicap placards as this program isRead More administered by the Georgia Department of Revenue through the county tag offices. Glenn wanted to help this person out and asked her to bring in the form for him to fill out and he would see what he could do. He was unaware that the form needed to be notarized by a notary public and that his simple signature would not be sufficient. This requirement made it impossible for him to do this "favor" for this patient, because he cannot leave the clinic during our extended open hours. Adding to the delay, it was 8 days before this mother brought the form to the clinic. Also adding to the difficulty, the daughter is an adult and we were legally not able to discuss this matter with her mother because of HIPAA laws. We have learned a lesson that we cannot be involved with the handicap placard program because we are not equipped to do so. In fact, having seen the standards of this program, we now realize that patients with the minor injuries that we see will not normally qualify for the program anyway. Unfortunately our learning curve resulted in a dissatisfied mother, which we deeply regret. Our customer satisfaction ratings are normally above 99%, for which we take great pride. We apologize for our mistake and will do our best to make sure it never happens again.
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